Support Rules

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Contents

Introduction

If you need support on boot problems you need to visit http://www.supergrubdisk.org.

If you need help on rescueing your GNU/Linux distribution not related to boot stay here.

If you do not read, understand and obbey the rules there is no support guaranteed. If you obey the rules you will save your time and the people's time that will help you at the forum.

Your GNU/Linux is not a toy

Although Rescatux is designed with newbie users in mind depending on how you play with Rescatux you might screw your system. Your operating system is your Life. Your wife can break your marriage if her windows does not boot at all, if she cannot play at solitaire or whatever. You can loose your job if you play with computer's work and many more nasty things. Do not play the hackers (I mean cracker meaning).

Read the documentation

(Comming soon or later) Boot Problems and their solutions as well as examples are good wiki pages where you can find the answer to your question without asking it to anyone.

How to explain what you did with Rescatux

  • (X) Wrong example: I have used the Fix fstab option.
  • (V) Right example: I have used: System -> File Systems -> Fix fstab option.
  • (X) Wrong example: I have used Rescatux to fix my Linux.
  • (V) Right example: I have used: System -> File Systems -> Fix fstab option.

Before exiting Rescatux click on Save log option (comming soon or later) and save its contents into a pendrive. Copy and paste it to your forum post. This is the way that Rescatux reports what you actually did with it.

Run Support useful information option

(Comming soon or later) Inside the support menu you will find Support useful information option. Please use it and copy-paste on your forum post the result of it.

Most of the times it is needed even if you think that your system information is not important.

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